Get International Clients » cultural miscommunication

Why You Need To Know About Your Clients Expectations Before You Outsource Your Customer Support Overseas

cindy — Mon, 26 May 2008 23:00:46 +0000

Clients from different cultures have different expectations on the type of service you provide them. And when you outsource your customer support to another country you may open your company’s communication up to a whole new set of cultural blunders. An Example Of Cross-Cultural Miscommunication My own cultural expectations, living in one country, buying something [...]

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Why You Need To Know About Your Clients Expectations Before You Outsource Your Customer Support Overseas

How To Prevent Most Cross Cultural Miscommunication By Examining Your Own English Communication

cindy — Fri, 18 Apr 2008 06:00:27 +0000

Miscommunication between people happens all the time, especially when one of the parties is using a second language. We often end up hearing miscommunication stories in the form of a joke: “You wouldn’t believe what happened to me…” But we don’t always hear all of the stories. Especially if we cause the [...]

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How To Prevent Most Cross Cultural Miscommunication By Examining Your Own English Communication

Why You Need To Internationalize Your Own Communication First To Avoid Cultural Blunders

cindy — Thu, 17 Apr 2008 06:00:00 +0000

Last updated 20 August 2008 This is part of the Culture Customized Content Guide with more articles you may like to read If you are just beginning your international business development you are probably concerned about avoiding cultural communication blunders. There are stories out there of major companies making major business mistakes. Enough to damper any business’ international fervor. Most [...]

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Why You Need To Internationalize Your Own Communication First To Avoid Cultural Blunders

How Digital Age Communication Wrecked Havoc In Multicultural Communication

cindy — Fri, 14 Mar 2008 06:00:47 +0000

I was shocked a short while ago. I heard the strangest story. A French company’s owner and partner told me how they had been trying to reach the appropriate account executive at a large American sportswear company. And they just could not get through to the right person on the phone. Every time [...]

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How Digital Age Communication Wrecked Havoc In Multicultural Communication

International Market Research – Don’t Get Stumped When Digital Age Communication Fails

cindy — Thu, 13 Mar 2008 06:00:16 +0000

Go Back To Old-Fashioned Best Practices Yesterday I wrote about a story of two seasoned French executives who had been trying to place an order by phone with a large American company, and they were stumped by a sophisticated phone system. They were lucky, they were the ones buying, and they wanted to place a large order [...]

Post from: Get International Clients

International Market Research – Don’t Get Stumped When Digital Age Communication Fails